“...support team resolved it in under an hour, genuinely impressed...”
Agencies & consultants
Every client brand, one workspace, and the first call is yours.
Run reputation monitoring across your whole client portfolio, send reports clients can read without a walkthrough, and bring issues to clients before they bring them to you.
Portfolio view
See which client needs you before they call.
Every client brand on one screen, with sentiment, volume and open alerts. The one that needs attention rises to the top.
All clients · sample portfolio
Last 30 days| Client | Sector | Mentions | Sentiment | Status |
|---|---|---|---|---|
| Client brand B | Hospitality | 6,931 | Service complaints spike | |
| Client brand A | Retail | 12,408 | Stable | |
| Client brand C | Consumer app | 18,245 | Stable | |
| Client brand D | Healthcare | 2,117 | Stable | |
| Client brand E | Food & beverage | 9,560 | Stable |
Demonstrate value
The retainer conversation gets easier.
When you are the one who spots the issue, drafts the response plan and shows the recovery in the next report, the value of the work is visible.
- 09:40Alert: negative mentions about wait times for Client brand B, 2.6x baseline.
- 10:05Your team reviews the mentions and the repeating phrases attached to the alert.
- 10:30You call the client with the issue, the evidence and a recommended response.
- FridayThe client report shows the spike, the response and sentiment recovering.
Agency plan
Made for running many brands at once.
Client workspaces
Each client has separate brands, sources, alert settings and reports.
Clean separation
Client data stays inside its own workspace, so reports never mix brands.
Client-facing reports
Reports prepared per client brand, ready to send without rebuilding a deck.
Scheduled delivery
Send digests to client stakeholders weekly or monthly, automatically.
Alert routing
Route each client's alerts to the account lead responsible for that client.
Priority support
Faster answers when you are setting up a new client or a busy week.
Questions
For agencies
Can clients log in themselves?
Clients can receive scheduled reports and digests without a login. If a client needs direct access, it can be set up for their workspace only.
How quickly can we add a new client?
Create the workspace, add the brand terms and choose sources. Mentions begin arriving the same day, and baselines build over the following weeks.
Can we benchmark a client against its competitors?
Yes. Competitor benchmarking is available per client brand, so each report can include share of voice and sentiment against the brands that client competes with.
Listening now
Bring every client brand into one feed.
Point Kenaura at your brand and the first mentions start flowing into your feed, scored and grouped, the same day.